At The Sleepr, we want you to be completely satisfied with your purchase. If for any reason you are not happy, we offer a straightforward refund process.
You have 30 days from the date of delivery to request a return and full refund. Items must be returned in their original packaging and in unused or gently used condition.
Refunds are issued to the original payment method used at checkout. Please note that your bank or card issuer may take additional time to post the refund to your account.
If you receive a damaged or defective product, please contact us within 48 hours of delivery. We will arrange a free return and send a replacement or issue a full refund at no additional cost to you.
Items purchased during promotional sales are eligible for refund under the same 30-day policy. Gift cards are non-refundable.